Privacy Policy

1. Information We Collect

When you request a quote, make a booking, or contact us, we collect details such as your name, phone number, email address, pickup/drop locations and cargo information necessary to provide the service.

2. How We Use Your Information

• To process bookings, generate documentation, and coordinate pickup and delivery
• To send tracking updates, delivery confirmations, and service-related communication
• To respond to enquiries and support requests
• To improve our routes, service quality and fleet planning

3. Information Sharing

We share shipment details with drivers and hub staff as needed to complete delivery, and with regulatory authorities where required for compliance (such as e-way bill filings). We do not sell your personal information to third parties.

4. Data Retention

Booking and shipment records are retained as required for accounting, statutory compliance and dispute resolution purposes, after which they are securely deleted or anonymised.

5. Cookies & Website Data

Our website may use basic cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings without affecting your ability to contact us.

6. Your Rights

You may request access to, correction of, or deletion of your personal information held by us, subject to statutory record-keeping requirements, by writing to privacy@meghatransport.in.

7. Data Security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse.

8. Changes to This Policy

We may update this policy periodically. Material changes will be reflected on this page with an updated revision date.

Last updated: August 2026. For privacy questions, contact privacy@meghatransport.in.